TERMS & CONDITIONS
Welcome to SUD! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
By using our site, you agree to these Terms and Conditions, along with our Privacy Policy. If you do not agree, please do not use our services.
2. Products
We strive to ensure that all product descriptions and images are accurate. However, we cannot guarantee that your computer monitor’s display of any color will be accurate. All ceramic pieces are handmade and may vary slightly in size and color.
3. Ordering
When you place an order, you agree to provide accurate and complete information. We reserve the right to cancel any order for reasons including but not limited to: product unavailability, errors in pricing, or fraud detection.
4. Pricing
All prices are listed in € and are subject to change without notice. We will notify you of any changes prior to processing your order.
5. Payment
Payments can be made through credit/debit card, PayPal. By providing your payment information, you confirm that you are authorized to use that payment method.
6. Shipping and Delivery
We ship worldwide. Shipping times may vary. We are not responsible for delays caused by customs or other factors outside of our control.
There is a possibility that some postal codes may not work for the delivery of your order. In that case, please contact us at info@soysud.com or on Instagram @soysud_
7. Returns and Exchanges
We accept returns within 30 days of delivery. Items must be unused and in their original packaging. To initiate a return, please contact us at info@soysud.com. Once the return arrives at our warehouse, we will analyze if it is appropriate to make a refund.
8. Intellectual Property
All content on our site, including images, designs, and text, is the property of SUD and is protected by copyright laws. Unauthorized use is prohibited.
9. Limitation of Liability
SUD is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our site or products.
10. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our site.
11. Contact Information
For questions or concerns, please contact us at info@soysud.com.